Deleting User Accounts

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This topic demonstrates how to delete a user account in Active Directory by deleting an EmpowerID user account.

Prerequisites

EmpowerID must be connected to Active Directory and the user account must exist in EmpowerID. For a detailed walk through of connecting EmpowerID to Active Directory, see Connecting to Active Directory.

To delete an account in EmpowerID

In the Navigation Sidebar of the EmpowerID Web interface, expand Identities and click User Accounts.
Search for the user account you want to delete and then click the record for that account. A highlighted list of specific Actions that can be applied to that account appears.
From the Actions pane, click the Delete Account action.
Click Yes to confirm you want to delete the account and then click OK to close the Operation Execution Summary.

To verify that the account is deleted in EmpowerID

In the Navigation Sidebar of the EmpowerID Web interface, expand System Logs and click Audit Log.
From the Audit Log tab, search for the user account you deleted to verify that there is a record for the deleted account in the grid.

To verify that the account is deleted in Active Directory

Open Active Directory Users and Computers and search for the account you deleted.
Verify that no results are returned.