Permanent workflows trigger some notifications. These workflows are disabled by default.
To access permanent workflows in the web application, expand Admin, then EmpowerID Servers and Settings, and click Permanent Workflows.
A request workflow is one that runs in response to a request by a person. Some request workflows send notifications that are necessary to ensure that EmpowerID runs smoothly. Some have optional approvals that you can enable as workflow parameters.
You can schedule re-notifications or manager escalations on individual workflows in the web application. Re-notifications send email to the task owner, and manager escalations send email to the task owner's manager.
Expand Resources and click Workflows. (Search for "notif" to find workflows that specifically send notifications.)
Click a workflow's Display Name, and on the Workflow Details page that appears, click the Edit icon.
Click the Schedule tab, and in the Task Owner Renotification section, you can enable and schedule re-notifications.
In the Task Owner Manager Renotification section, you can enable and schedule manager notifications.
You can find all of EmpowerID's email templates in the database in the EMailMessage table, or in the web application by expanding Admin, then Miscellaneous, and selecting Localized Emails. See Localized Emails for details on how to edit, translate, and create emails.