IT Shop Overview
- Phillip Hanegan
The IT Shop makes requesting access to resources easy. Instead of navigating throughout the Web site looking for a specific resource—like an application, a role or a group, or a hard asset like a laptop—you can go to the IT Shop. The IT Shop allows you to quickly see what resources you currently have access to and shop for more—both for yourself and for others. You simply search for what you want and put it in your cart. Once an item is placed in the cart, it stays in the cart until you check out or remove it. In this way, you can go about your business, navigating away from the IT Shop and even logging out of the EmpowerID Web application without losing the contents of your cart. When you are ready to checkout, that is, submit your access request(s), you review the items in your cart, add a reason for requesting those items and click Submit. Your requests then route for approval—first to managers and then to those with the RBAC delegations needed to make the final decision.
IT Shop Pages
The IT Shop contains the following four pages.
Request Access
The Request Access page (shown in the image above) contains all resources that have been published to the IT Shop. This page is the page you see when shopping for resources. From this page, you can search for and request access to any resources in the shop. Once your requests are in your cart, you simply submit them and wait for a response. If you have been given the delegations needed to access the resources without needing approval, the EmpowerID system grants you immediate access.
Resources in the IT Shop are divided by resource type (applications, roles, computers, groups, etc.) to allow you to filter the items for which you are shopping. You can tell which filter is being applied to the IT Shop by the image associated with the search field. To change the filter, you select the image that represents the resource type. These filters are as follows:
| Filter Image | Filter |
|---|---|
| This is the Business Role filter. When you apply this filter to the IT Shop search field, your search returns available to you in the IT Shop. |
| This is the application filter. When you apply this filter to the IT Shop search field, your search returns applications available to you in the IT Shop. |
| This is the computer filter. When you apply this filter to the IT Shop search field, your search returns computers available to you in the IT Shop. |
| This is the Exchange mailbox filter. When you apply this filter to the IT Shop search field, your search returns mailboxes available to you in the IT Shop. |
| This is the group filter. When you apply this filter to the IT Shop search field, your search returns groups available to you in the IT Shop. |
| This is the Management Role filter. When you apply this filter to the IT Shop search field, your search returns Management Roles available to you in the IT Shop. |
| This is the Shared Credential filter. When you apply this filter to the IT Shop search field, your search returns Shared Credentials available to you in the IT Shop. |
| This is the Shared Folder filter. When you apply this filter to the IT Shop search field, your search returns shared folders available to you in the IT Shop. |
| This is the SharePoint Web Site filter. When you apply this filter to the IT Shop search field, your search returns SharePoint sites available to you in the IT Shop. |
My Access
The My Access page provides a central location for you to see all the resources to which you currently have access, as well as the type of access to those resources you have. Similar to the Find Resources page, the My Access page can be filtered to show resources by resource type.
The image below shows the My Access page with the Management Role filter applied.
The My Access page is comprised of a number of tabs as well as a Show Access link for each resource to which you you currently have access. The below table provides a description of each of the page elements.
| My Access Page Element | Description |
|---|---|
| My Access Tab | The My Access tab provides a view of your current access to resources. The results shown in the view can be filtered by resource type to show only resources belonging to that type, as shown above. |
| My Expiring Access Tab | The My Expiring Access tab provides a view of any current access to resources that is scheduled to expire. |
| Direct Reports Expiring Access Tab | The Direct Reports Expiring Access tab provides any current access to resources belonging to your direct reports that is scheduled to expire. |
| Show Access Link | The Show Access link provides a view of your current access to a particular resource, as well as provides options to request access to any non-delegated roles for that resource to which you may be entitled. For an example, see Requesting Access to Resources. |
Resources I Manage
The Resources I Manage page provides a central location for you to see and manage all the resources for which you are a resource owner. In EmpowerID, resource owners have the ability to grant other users access to the resources they own. As with the Request Access and My Access pages, the Resources I Manage page can be filtered by resource type.
The below image shows the Resources I Manage page with the Management Role filter applied and search results against a specific role.
As shown in the above image, each resource item record contains an Who Has Access link. When clicked, this link opens a pane that allows the resource owner to see who currently has access to the resource and the type of access they have, as well as provides them with the ability to grant new access assignments against the resource.
Workflows
The Workflows page provides a central location for you to access any self-service workflow to which you are entitled, such as the Change Your Password and Edit Your Profile workflows.
