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EmpowerID provides connectors for a wide range of user directories and resource systems. As an administrator, you can use these connectors to quickly connect EmpowerID to your organization's identity-aware systems and applications. When you do so, you create an account store for that application in the EmpowerID Identity Warehouse and use that account store to configure how you want EmpowerID to manage the identity information in that system.

Prerequisites

Before connecting EmpowerID to an external directory, please review the Getting Started with Directory Systems topic. The topic walks you through the prerequisites you need to complete before connecting to an external directory for the first time. These prerequisites include:

  • Configuring the appropriate server roles for your EmpowerID servers

  • Reviewing the Join and Provision Rules for your environment

  • Reviewing the Join and Provision Filters for your environment

If you have already connected EmpowerID to another external directory, you can skip the above prerequisites.

After setting up Azure and publishing the EmpowerID Azure AD SCIM microservice to your Azure tenant, you need to connect EmpowerID to the tenant to bring the user and group information in that tenant into EmpowerID, where it can be managed and synchronized with data in any connected back-end user directories.

Step 1 – Create an account store for Azure AD

  1. On the navbar, expand Azure License Manager and select Configuration.

  2. Select the Tenants tab and click the Add button on the Tenant grid header.

  3. Enter the following information in the Tenant form that appears:

    • Account Store Name – Name of your tenant

    • Azure App Service URL – URL for the SCIM app service you created in Azure

    • Azure Application (Client) ID – Client ID of the service principal application you registered in Azure for EmpowerID

    • Azure Directory (Tenant) ID – Your Tenant ID

    • Azure App Certificate Thumbprint – Thumbprint of the certificate you uploaded to Azure for the service principal application

  4. Click Save.

EmpowerID creates the Azure AD account store and the associated resource system. The next step is to verify the resource system parameters match your tenant information.

Step 2 – Verify Resource System Parameters

  1. From the Tenants tab, search for the Azure AD tenant you created and click the Tenant link.


    This directs you to the Account Store and Resource System page for the Azure AD account store EmpowerID created for the tenant. This page contains several tabs related to the account store that you can access to view and manage the account store and resource system.

  2. Select the Resource System tab and then expand the Configuration Parameters accordion on the page.

  3. Verify the following parameters are correct for your system:

    Please note that the values for ApplicationID, AuthCertificateThumbprint, and TenantID are encrypted and that you will not see the values in the user interface.

    Setting

    Value

    AppServiceUrl

    URL for the app service you created to host the EmpowerID SCIM microservice

    This URL should precede all Azure endpoints called by the microservice. For example, if the AppServiceURl is https://eiddoc.azurewebsites.net, the value for:

    • CheckDeletedGroupUrl would be https://eiddoc.azurewebsites.net/EIDExtension/Groups/DeadObject,

    • CreateGroupURL would be https://eiddoc.azurewebsites.net/Groups,

    • CreateUserURL would be https://eiddoc.azurewebsites.net/Users,

    and so on.

    EnableAzureApplicationInventory

    Set to True to inventory Azure application data; otherwise, set to False

    Inventory data includes the following:

    • Azure Applications

    • Azure Application Templates

    • Service Principals

    • Application Role Assignments for Service Principals

    • Conditional Access Policies

    EnableAzureDirectoryManagementInventory

    Set to True to inventory Azure directory management data; otherwise, set to False

    Inventory data includes the following:

    • Azure Directory Role Templates

    • Azure Directory Roles

    • Azure Directory Role Members

    EnableAzureLicenseInventory

    Set to True to inventory Azure license data; otherwise, set to False

    Inventory data includes the following:

    • Subscribed SKU

    EnableAzureRbacInventory

    Set to True to inventory Azure RBAC data; otherwise, set to False

    Inventory data includes the following:

    • Management Groups

    • Subscriptions

    • Resource Groups

    • RBAC Role Definitions

    • Resources

    • RBAC Role Assignments

    • Managed Identities

    • Classic Administrators

    • Org Contact

    EnableDirectoryRoleMemberInventoryWithScope

    Set to True to inventory Azure directory role member data; otherwise, set to False

    When set to True, inventory data includes the following:

    • Directory Role Members that are scoped to applications

    When set to False, inventory data includes the following:

    • Directory Role Members that are scoped to the directory

    EnableSignInActivityInventory

    Set to True to inventory Azure sign in activity data; otherwise, set to False

    Sign in activity tracking begins at UTC Now at initial inventory of the Azure tenant; EmpowerID maintains sign in activity for the previous 180 days going forward.


  4. To edit the value of a parameter, click the Edit button for the parameter you want to edit.

  5. Enter the new value in the Value field and click Save.

  6. Repeat as needed.

Now that the Configuration Parameters have been updated, the next step is the configure Attribute Flow.

Step 3 – Configure Attribute Flow

EmpowerID supports the configuration of attribute synchronization rules for flowing attribute changes between directories and the EmpowerID Identity Warehouse. Attribute Flow rules are visually configured and are always relative to the relationship between an attribute in a directory and the corresponding attribute in the EmpowerID Identity Warehouse. Attribute Flow rules define the specific fields and attributes that are synchronized between the EmpowerID Identity Warehouse person objects and the external user accounts to which they are linked. Additionally, Attribute Flow rules can be weighted by account store. For example, if you have connected EmpowerID to an HR system as well as Active Directory, and you want any changes made to an attribute in the HR system to take priority over changes made in Active Directory or EmpowerID (while allowing changes to be made in any system), you would give a higher score for each CRUD operation originating from the HR account store and correspondingly lower scores for the Active Directory account store.

The following flow rules are available:

  • No Sync 🔴 – When this option is selected, no information flows between EmpowerID and the native system.

  • Bidirectional Flow (blue star) – When this option is selected, changes made within EmpowerID update the native system and vice-versa. For most attributes, this is the default setting.

  • Account Store Changes Only (blue star) – When this option is selected, changes can only be made in the native system and are then passed to EmpowerID.

  • EmpowerID Changes Only (blue star) – When this option is selected, changes can only be made in EmpowerID and are then passed to the native system.

The following CRUD operations are available:

  • Create – This operation is used to create an attribute value for an existing attribute when the value of that attribute is null.

  • Update – This operation is used to update the value of an attribute.

  • Delete – This operation is used to delete the value of an attribute.

  1. From the Account Stores tab of the Account Stores and Systems page, search for the account store you just created and click the Account Store link for it.

  2. Click the Attribute Flow Rules tab to view the current rules for the account store. Please note that the attributes available depend on the account store.

  3. To change the flow for an attribute, click the Attribute Flow drop-down located between the Person Attribute column and the External Directory Attribute column, and select the desired flow direction from the context menu.

  4. To change the score for any of the available CRUD operations (Create, Update and Delete), enter the new score in the appropriate field. By default, scores are weighted evenly, which means that a change to an attribute originating in one connected external directory has the same authority as a change to an attribute occurring in another connected external directory.

EmpowerID only considers scores for attribute CRUD operations when multiple account stores with the same user records are connected to EmpowerID, such as would be the case if an HR System and this account store were being inventoried by EmpowerID.

Now that the attribute flow has been set, the next steps include configuring the account store and enabling EmpowerID to inventory it.

Step 4 – Configure Account Store Settings

  1. On the Account Store Details page, select the Account Store tab and then click the Edit link to put the account store in edit mode.


    This opens the edit page for the account store. This page allows you to specify how you want EmpowerID to handle the user information it discovers in your Azure tenant during inventory. Settings that are relevant to the account store are described in the table below the image.


    Account Store Settings

    Setting

    Description

    General Settings

    IT Environment Type

    Allows you to specify the type of environment in which you are creating the account store.

    Account Store Type

    Allows you to specify the type of account store you are creating.

    Option 1 Specify an Account Proxy

    Allows you to change the credentials for the account that EmpowerID uses to connect to and manage the account store.

    Option 2 Select a Vaulted Credential as Account Proxy

    Allows you to use a credential that you have vaulted in EmpowerID as the account that EmpowerID uses to connect to and manage the account store.

    Inventoried Directory Server

    Allows you to select a connected server as the directory server for the account store.

    Is Remote (Cloud Gateway Connection Required)

    This setting appears for account stores with local directories, such as Active Directory, LDAP, SAP, etc. When enabled, this tells EmpowerID to use the Cloud Gateway Connection for that account store. The Cloud Gateway Connection must be installed on an on-premise machine. For installation information, please see Installing the EmpowerID Cloud Gateway Client.

    Is Visible in IAM Shop

    Specifies whether the account store can be used to filter objects relative to the account store, such as groups, to users searching for resources in the IAM Shop.

    Authentication and Password Settings

    Use for Authentication

    Specifies whether user credentials in the external system can be used to authenticate to EmpowerID.

    Allow Search for User Name in Authentication

    This setting works in conjunction with pass-through authentication to allow users to log in without specifying a domain name. When this is enabled, EmpowerID first checks to see if the username entered exists within its Identity Warehouse and if so attempts to authenticate as that user. If a matching logon name exists but the login fails, EmpowerID then searches through all Accounts Stores where simple username search is enabled to find the correct username and password combination. 

    Allow Password Sync

    Enables or disables the synchronization of password changes to user accounts in the domain based on password changes for the owning person object or another account owned by the person. This setting does not prevent password changes by users running the reset user account password workflows.

    Queue Password Changes

    Specifies whether EmpowerID sends password changes to the Account Password Reset Inbox for batch processing.

    Password Manager Policy for Accounts without Person

    Specifies the Password Manager Policy to be used for user accounts not joined to an EmpowerID Person.

    Provisioning Settings

    Allow Person Provisioning (Joiner Source)

    Specifies whether EmpowerID Persons can be provisioned from user accounts in the account store.

    Allow Attribute Flow

    Specifies whether attribute changes should flow between EmpowerID and the account store.

    Allow Provisioning (By RET)

    Allows or disallows the Resource Entitlement (RET) Inbox process to auto-provision accounts for this domain for users who receive RET policy-assigned user accounts but have not yet had them provisioned.

    Allow Deprovisioning (By RET)

    Allows or disallows the Resource Entitlement Inbox process to auto de-provision accounts for this domain for users who still have RET policy-assigned user accounts, but no longer receive a policy that grants them a user account in the domain. De-provisioning only occurs if the de-provision action on the Resource Entitlement policy is set to De-Provision.

    Max Accounts per Person

    This specifies the maximum number of user accounts from this domain that an EmpowerID Person can have linked to them. This prevents the possibility of a runaway error caused by a wrongly configured Join rule. It is recommended that this value be set to 1 unless users will have more than 1 account and you wish them to be joined to the same person.

    Business Role Settings

    Allow Business Role and Location Re-Evaluation

    Specifies whether Business Role and Location re-evaluation should occur for the account store

    Business Role and Location Re-Evaluation Order

    Specifies the order of the account store for re-evaluating Business Roles and locations

    Inventory Auto Provision OUs as IT System Locations

    Specifies whether EmpowerID should automatically provision external OUs as IT System locations

    Inventory Auto Provision External Roles as Business Roles

    Specifies whether EmpowerID should provision Business roles for external account store roles

    Default Person Business Role

    Specifies the default EmpowerID Business Role to be assigned to each EmpowerID Person provisioned from the user accounts in the account store.

    Default Person Location (leave blank to use account container)

    Specifies the default EmpowerID Location to be assigned to each EmpowerID Person provisioned from the user accounts in the account store.

    Group Settings

    Allow Account Creation on Membership Request

    Specifies whether EmpowerID creates user accounts in the account store when an EmpowerID Person without one requests membership within a group belonging to the account store.

    Recertify External Group Membership Additions as Detected

    Specifies whether detected additions to group memberships should trigger recertification.

    SetGroup of Groups to Monitor for Real-Time Recertification

    Specifies the SetGroup to be used for monitoring group membership changes.

    Directory Clean Up Enabled

    Directory Clean Up Enabled

    Specifies whether the SubmitAccountTermination permanent workflow should claim the account store for processing account terminations. When enabled, accounts in the account store that meet the qualifications to be marked for deletion are moved into a special OU within the external directory, disabled and finally deleted after going through an automated approval process. This process involves setting a number of system settings in EmpowerID and requires multiple approvals by designated personnel before an account is finally removed from the account store.

    Report Only Mode (No Changes)

    When enabled, a report of what the Directory Clean Up process would do is written to the log. The process itself is ignored and all accounts are set to Termination Pending. This setting only appears when Directory Clean Up Enabled is selected.

    Special Use Settings

    Automatically Join Account to a Person on Inventory (Skip Account Inbox)

    Specifies whether EmpowerID should attempt to join user accounts in the account store to an existing EmpowerID Person during the inventory process. When enabled, the Account Inbox is bypassed.

    Automatically Create a Person on Inventory (Skip Account Inbox)

    Specifies whether EmpowerID should create new EmpowerID Persons from the user accounts discovered in the account store during the inventory process. When enabled, the Account Inbox is bypassed.

    Queue Password Changes on Failure

    Specifies whether EmpowerID should send password changes to the Account Password Reset Inbox only when the change fails.

    Create RBAC Item Level Fulfillment Approval

    Inventory Settings

    Inventory Schedule Interval

    Specifies the time span that occurs before EmpowerID performs a complete inventory of the account store. The default value is 10 minutes.

    Inventory Enabled

    Allows EmpowerID to inventory the user information in the account store.

    Inventory Settings

    Inbox Inventory Enabled

    Allows EmpowerID to inventory the user information in the account store.

    Inventory Schedule Interval

    Specifies the time span that occurs before EmpowerID performs a complete inventory of the account store. The default value is 10 minutes.

    Membership Settings

    Membership Schedule Interval

    Specifies the time span in minutes that occurs before EmpowerID runs the Group Membership Reconciliation job. The default value is 10 minutes.

    Enable Group Membership Reconciliation

    Allows EmpowerID to manage the membership of the account store’s groups, adding and removing user to and from groups based on policy-based assignment rules.


  2. Edit the account store as needed, and then click Save to save your changes.

Step 5 – Enable the Account Inbox Permanent Workflow

  1. On the navbar, expand Infrastructure Admin > EmpowerID Server and Settings and select Permanent Workflows.

  2. On the Permanent Workflows page, click the Display Name link for Account Inbox.


  3. On the Permanent Workflow Details page that appears, click the pencil icon to put the workflow in edit mode.

  4. Check Enabled.

  5. Click Save to save your changes.

Step 6 – Enable Inventory on the Account Store

  1. Return to the Account Store Details page for the account store.

  2. Click the Edit link to put the account store in edit mode.

  3. Select the Inventory tab and enter the start date and the end date for the job in the Start and Stop fields, respectively.

  4. Select the desired inventory interval. The default interval is once every 10 minutes.

  5. Check Inventory Enabled.

  6. Click Save.

Step 7 – Recycle your EmpowerID Environment

In order to prevent continuous inventory errors stating that “EnableAzureRbacInventory in system config is missing,” EmpowerID must be restarted after you have enabled inventory for the account store. The process to follow depends on whether you are running a cloud instance of EmpowerID or have an on-premise installation.

For cloud instances

Please note that this process puts the environment out of service for about 15 minutes.

  1. On the navbar, expand IT Shop and select Workflows.

  2. Click Recycle Service Environment.

  3. Click Yes to confirm you want to recycle the environment.

  4. Click OK.

For on-premise installations

  1. Restart IIS.

  2. Restart the EmpowerID services.

Now that the Account Inbox Permanent workflow is turned on and inventory for the account store is enabled, you can monitor the inventory of users and groups from the Users and Groups tabs of the Account Store Details page.

It generally takes three iterations of the Inventory job before inventory is successful.

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