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When users log in to the IAM Shop, they can view the pages and controls that their roles permit access to. (See Granting Access to the IAM Shop Management Roles for access granted for a list of these roles and the access they grant.) For example, the image below shows pages and controls viewable to a user with full access to the IAM ShopResource Admin.

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IAM Shop Controls

With access to the IAM Shop, users can request roles and other resources provided by the organization. The process of requesting access to resources is called submitting a Business Request. To accommodate users' needs, the The IAM Shop application features various controls to accommodate users' needs, as detailed in the table below. Please note that not all users will see all controls, as it depends on their access to the IAM Shop.

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  1. The user accesses the IAM Shop and filters the available resources to those for which that user is shopping.

  2. The user clicks the Request Access button for a specific resource, which opens a panel with more information about the resource and options for requesting access.

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  3. Users then click Add to Cart to add the requested resource to their cart.

  4. When ready to review the items in their carts, users click the cart icon to open the shopping cart.

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  5. When ready to submit their requests for approval, users do the following:

    • Enter a Business Request Name.

    • Optionally select a due date.

    • Optionally add a comment.

    • Click Submit.

  6. Once successfully submitted, a window appears stating that the cart was successfully submitted with a link to track the request's status.

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  7. Clicking the link directs the user’s browser to the My Request page of the My Tasks application with the Overview card for the request open. Overview cards allow users to view details about their requests and the number of approvals needed for access to be granted.

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Shopping for Resources and Risk Violations

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