Fields | Description |
|---|
Item Type | Please select the type of item to which you would like to link the actions. |
Name | Provide a unique and descriptive identifier for the Item Type. |
Display Name | Please provide a user-friendly label or "Display Name" that appears in the application's user interface. |
Locale Key Unique Name | Provide the locale key for the name. |
Usage Description | Please provide a brief explanation of the item type action. |
Locale Key for Description | Provide the locale key name for the description. |
Approval Fulfillment WF | Please choose a fulfillment workflow for approval. This workflow will handle all necessary actions once the business request item is approved. |
Rejection Fulfillment WF | Please select a workflow to execute when the business request item is not approved. |
Fullfillment Delay | Please indicate the delay in hours for the fulfillment workflow to run upon approval or rejection. |
Approval Policy | Select the approval policy for the item type. You are defining when there is a JIT recertification Business Request with one or more resource items, Approval Flow policies manage the necessary approval steps before granting access. |
Category For External ITSM | Please provide the category for external ITSM. |
ByPassGlobal Approval | This setting is selected by default which specifies whether the system should bypass the global approval policy. |