...
Workflow to Run on Step Ready: Specifies the workflow to initiate when a step in an Approval Flow policy is ready for an approval decision. For ServiceNow integration, the default workflow is the “CreateSnowRequestForBR” workflow.
Workflow to Run on Fulfillment: Dictates which workflow is triggered when a Business Request receives approval. In the context of ServiceNow integration, the default workflow is also the "CreateSnowRequestForBR" workflow.
Pre
...
Approval Step Workflow Job
The Pre - Approval Step Workflow Job is a scheduled activity in EmpowerID responsible for claiming Business Requests that have been configured to start a workflow when a Business Request is opened. The job groups together claimed Business Requests that share the same “PreStepRequestWorkflowID” and initiates the designated workflow with a list of Business Requests. For ServiceNow ticket integration, the workflow is the aforementioned "CreateSnowRequestForBR" workflow.
...