When you disconnect an Exchange mailbox, you remove the association between the mailbox and the Active Directory user account that previously owned the mailbox, setting the mailbox quota to 0.
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PrerequisitesEmpowerID must be connected to an Active Directory domain with an Exchange organization that is connected as a resource system. For more information see Connect to Active Directory and Configuring Exchange Management (On-Premise). |
Procedure
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On the
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navbar, expand the Object Administration section and click Mailboxes.
This directs you to the ‘Find Exchange Mailboxes’ page.
Under ‘General Actions,’ click Disconnect Mailbox.
Search for the mailbox you
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wish to disconnect and
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tick the
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box for
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the desired mailbox to
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select it.
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Repeat step 3 for any other mailboxes you need to disconnect.
When ready, click Next to continue.
Click Submit to close the Operation Execution Summary.
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To verify that the mailbox was disconnected in EmpowerID
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EmpowerID Logging
EmpowerID maintains permanent logs of all activity and transactions that occur in the system. You can view the log for disconnected mailboxes by doing the following:
On the navbar, expand the System Logs section and click Audit Log.
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Select the Audit Log tab
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and search for
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‘Disconnect Mailbox
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.’
You should see
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To verify that the mailbox was disconnected in Exchange
On your Exchange server, run the below PowerShell cmdlet, substituting the identity with that of the mailbox you just disconnected.
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| language | powershell |
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records for all disconnected mailboxes.
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