This topic demonstrates article provides instructions on how to provision an Exchange mailbox for user accounts that do not currently without have one in EmpowerID.
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Prerequisites
Before you can create a mailbox, the following conditions must be met:
Active Directory Connection: EmpowerID must be connected to an Active Directory domain with an Exchange organization. This connection is essential for EmpowerID to manage user accounts and mailboxes.
Exchange Organization as a Resource System: The Exchange organization must be connected to EmpowerID as a resource system. This setup allows EmpowerID to provision and manage mailboxes within the Exchange environment.
Prerequisites
EmpowerID must be connected to an Active Directory domain with an Exchange organization
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connected to EmpowerID as a resource system. For more information, see Connect to Active Directory and
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Configure Exchange Management.
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Procedure
On the navbar, expand Object Administration and select Mailboxes.
From the Actions pane, click the Create Mailbox for Existing User action.
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In the Users Without Mailboxes lookup that appears, search for the user for whom you want to create a mailbox and click the record for that user to select it.
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Click Submit.
Click OK to close the Operation Execution Summary.
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