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EmpowerID enhances ServiceNow's service management capabilities, providing an end-to-end by providing a secure automation platform for critical processes. By automating It automates identity lifecycle and access management, EmpowerID bolsters security by minimizing reducing human errors and potential security issues linked risks associated with manual user creation and access assignment in ServiceNow. EmpowerID integrates an Orchestration Pack directly within ServiceNow systems, enabling comprehensive business workflows with an accurate catalog of requestable entitlements from on-premise and cloud systems. It also supports processes. The integration of EmpowerID's Orchestration Pack within ServiceNow supports comprehensive workflows, account provisioning, access assignment, and secure delegation of administrative privileges in compliance , all aligned with Zero Trust security models, providing a unified, granular security model overlay.

Furthermore, EmpowerID 's robust offers compliance and recertification tools facilitate effortless auditing for ServiceNow teams, ensuring clear visibility and control over various ServiceNow environments. It maintains an updated audit and offers control over access that simplify auditing and maintain control across all ServiceNow tenants. EmpowerID's The Orchestration Pack syncs with the Identity Warehouse, maintaining a current keeping an accurate list of requestable groups and roles, thus enabling access requests from the familiar which can be accessed via the ServiceNow Service Catalog. FinallyAdditionally, EmpowerID's AI-powered chatbot facilitates provides secure self-service automation for repetitive tasks , such as password reset, like password resets and access requests, and vaulting personal or shared credentials. Users can access this service via various channels, including accessible through SMS, Teams, web, mobile, and the ServiceNow portal.

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