ServiceNow Connector

EmpowerID enhances ServiceNow's service management by providing a secure automation platform for critical processes. It automates identity lifecycle and access management, reducing human errors and security risks associated with manual processes. The integration of EmpowerID's Orchestration Pack within ServiceNow supports comprehensive workflows, account provisioning, access assignment, and secure delegation of administrative privileges, all aligned with Zero Trust models.

EmpowerID offers compliance and recertification tools that simplify auditing and maintain control across all ServiceNow tenants. The Orchestration Pack syncs with the Identity Warehouse, keeping an accurate list of requestable groups and roles, which can be accessed via the ServiceNow Service Catalog. Additionally, EmpowerID's AI-powered chatbot provides secure self-service automation for tasks like password resets and access requests, accessible through SMS, Teams, web, mobile, and the ServiceNow portal.