Versions Compared

Old Version 1

changes.mady.by.user Phillip Hanegan

Saved on

compared with

New Version Current

changes.mady.by.user Phillip Hanegan

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Twilio lets you take advantage of use SMS and voice delivery of One-Time Passwords for password resets and Multi-Factor Authentication. If you have a Twilio account with one or more programmable phone numbers, you can integrate it with EmpowerID. To do so, you create a new Twilio OAuth Service Provider application in EmpowerID with the Account SID, Auth Token, and phone number associated with the Twilio account.

Note

Prerequisites

  • Your organization must have a Twilio account with at least one programmable phone number that can be used for receiving SMS and phone calls.

  • If there are multiple Twilio numbers that you want to use, create a separate application for each.

  • Password recipients must have a valid cell phone number.

Integrate Twilio

  1. On the navbar, expand Single Sign-On > SSO Connections, and select OAuth / OpenID Connect.

  2. Select the External OAuth Services tab, search for Twilio, and click the Provider link.

...

  1. Image Added



    Clicking on the link opens the External OAuth Provider Details page for Twilio. In the below image, the General panel

...

  1. is collapsed.

...

  1. Image Added

  2. From the grid, click the Edit button for the Twilio provider.

...

  1. Image Added


  2. Under General Settings, enter the following information and then click Save.

Field

Description

Consumer Key

Account SID for your Twilio account

Consumer Secret

Auth Token for your Twilio account

Sender Identifier

Twilio phone number for your Twilio account

Note

Silent Errors with Twilio

There are silent errors in the event log in three scenarios:

  • *The phone number field requires a country code and errors silently if one is not provided.

  • If the phone number is invalid, the page fails silently.

  • If a person does not have a phone number, the page shows successful when it is not.

...