The EmpowerID user interface includes a Support navbar item at the bottom of the navbar. This item displays support contact information, such as phone numbers and email addresses, for end-users to reach out contact for assistance. These must be localized to match your specific environment and support details. This article explains how to localize the text and values for this item.
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Note: If you need to remove the Support navbar item from the user interface instead of localizing it, refer to the article Managing the Display of the Support Navbar Item for detailed instructions. |
Understanding the Locale Keys
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Click the Locale Key (Unique Name) link for the localized string whose default value needs to be changed.
This directs you to the Locale Key Details page for the key.
Replace the current value in the Default Value field with the value that matches your organization’s requirements and click Save.
After EmpowerID processes the change, you should see the updated value in the Support navbar item, as shown below.
Step 3: Add Translations for Additional Locales (Optional)
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