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Control | Description |
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Navigation Sidebar | Allows users to navigate from the IAM Shop to other EmpowerID applications |
Resource Panel | Provides a grid or card view of the resources the user can request. Each record can be clicked to open a pane containing an Overview of the request and a Process Steps view from which users can see how far along the approval process the request is. Users can view and add comments here as well. |
Shopping Cart | The shopping causer's cart contains requested business itemser items the user has requested but not yet submitteers submitted. Users who are shopping for both themselves and others will see two multiple shopping carts, one containing their items for themselves and the other others containing items requested for others.  |
Manage Access Page | The Manage Access page provides users with views of their current access, filtered by the selected resource type (Management Roles in the below image). Users caccess this page by selecting Manage Access. Once on the page, they can submit requests to revoke their access to a given resource item by clicking the Revoke button.  |
Workflows Page | Provides a list of workflows the current user can initiate against the selected resource type. The below image shows workflows that can be initiated against groups. Users must have access to the page and the right to initiate the workflows to see them in the IAM Shop.  |
Filter Pane | Provides filters to allow users to selectively filter the resources they see. |
Filters | |
Resource Type | Filter availabresourcesrce available resources by resource type. Available resource types include:
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Shopping For | Shop for yourself or another person. |
Show Only Pre-Approved | Filter to show only resources user is pre-approved to receive via Eligibility policies. This filter appears only when shopping for groups, Business Roles, Management Roles, and computers. |
Suggest Additional Resources | Filter to show additional resources suggested for the user via Eligibility policies. This filter appears only when shopping for groups, Business Roles, and Management Roles. |
Target System | Filters available Application Roles based on the selected Account Store Type and/or Account Store.
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Applications | Filter to show only the groups or roles that can be requested for a specific application. This filter appears only when shopping for groups, Business Roles, and Management Roles. |
Business Domains | Filter available roles by Business Domain. This filter appears only when shopping for Business Roles and Management Roles.   |
Business Functions | Filter available groups and roles by Business Functions. This filter appears only when shopping for groups, Business Roles, and Management Roles.  |
Rights | Filter available roles by external system rights granted to those roles. This filter appears only when shopping for groups, Business Roles, and Management Roles. |
Application Processes | Filters available groups based on the selected process. This filter appears only when shopping for groups. |
Shop by Reference Person | Filters available resources to show only those given to the referenced person. This is useful for quickly requesting access to the same resources of the referenced person. The user shopping must be able to view the reference person and have the same eligibility to see that person’s resources. This filter appears only when shopping for |
Advanced Search | Provides advanced search capabilities to further filter resources. |
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Users access the IAM Shop to request resources they are eligible to receive or to activate resource assignments they are preapproved for. This requesting action is known as creating or submitting a “Business Request.” Once a Business Request is submitted, EmpowerID routes it for approval based on the Approval Flow policies configured for the requested resource.
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The user accesses the IAM Shop and filters the available resources to those for which that user is shopping.
The user clicks the Request Access button for a specific resource, which opens a panel with more information about the resource and options for requesting access.
Users then click Add to Cart to add the requested resource to their cart.
When ready to review the items in their carts, users click the cart icon to open the shopping cart.
When ready to submit their requests for approval, users do the following:
Enter a Business Request Name.
Optionally select a due date.
Optionally add a comment.
Click Submit.
Once successfully submitted, a window appears stating that the cart was successfully submitted with a link to track the request's status of the request.
Clicking the link directs the user’s browser to the My Request page of the My Tasks application with the Overview card for the request open. Overview cards allow users to view details about their requests and the number of approvals needed for access to be granted.
Using the Manage Access Page
The Manage Access page provides lets users with a view of their current access, filtered by resource type.
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Users can search for a specific resource assignment.
Users can view the details about a particular resource assignment by clicking the Details button.
Users with the authority to revoke their access to a resource can do so by clicking the Revoke button.
Users with the appropriate access can view the resources another person has access to by selecting that person in the Manage For field. Users must have access to view the person and the person’s resources to do so.
Users can view any resources they have access to that are limited to specific dates and times by toggling the Show Time Constrained button.
Users can view pending requests by clicking the View Pending Access button. Clicking the button directs the user’s browser to the My Requests View of the My Tasks application.
Users can activate login sessions for computers by clicking the Unlock button.
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The Workflows page provides authorized users with workflows that can be initiated against a particular resource type. To view the workflows available for a resource type, users Users select the desired resource type and navigate to the Workflows page to view the workflows available for a resource type. The below image shows the workflows available for the Credential resource type.
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