The IAM Shop makes requesting access to resources easy. Instead of navigating the Web site looking for a specific resource – like an application, a role, or a group – you can go to the IAM Shop. The IAM Shop lets you quickly see what resources you currently have access to and shop for more. You simply search for what you want and put it in your cart. Once an item is placed in the cart, it stays until you check out or remove it. In this way, you can go about your business, navigating away from the IAM Shop without losing the contents of your cart. When you are ready to submit your request for access (known as a business request in EmpowerID), review the items in your cart, add a reason for requesting those items and click Submit. Your requests route for approval – to managers and, if necessary, other designated approvers.
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Navigating the IAM Shop
When you log in to the IAM Shop, you can see the pages and controls to which you have access to. In the below image, the logged-in user has full access to the IAM Shop and can see all pages and controls. Depending on your access, you may or may not see everything shown.
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The IAM Shop application includes the following controls. You Depending on your access to the IAM Shop, you may not see all controls listed in the table depending on your access to the IAM Shop.
Control | Description |
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Navigation Sidebar | Allows you to navigate from the IAM Shop to other EmpowerID applications |
Resource Panel | Provides a grid or card view of the resources you can request. Each record can be clicked to open a pane containing an Overview of the request and a Process Steps view from which you can see how far along the approval process the request is. You can view and add comments here as well. |
Shopping Cart | The shopping cart contains requested business items you have requested but not yet submitted. If you are shopping for yourself and another person, you will see two shopping carts, one containing your items and the other containing items requested for the other person.  |
Manage Access Page | The Manage Access page provides views of your current access, filtered by the selected resource type (Management Roles in the below image). You access this page by selecting Manage Access. Once on the page, you can submit requests to revoke your access to a given resource item by clicking the Revoke button.  |
Workflows Page | Provides a list of workflows you can initiate against the selected resource type. The below image shows workflows that can be initiated against groups. You must have access to the page and the right to initiate the workflows to see them in the IAM Shop.  |
Filter Pane | Provides filters to selectively filter the resources you see. |
Filters | |
Resource Type | Filter available resources by resource type. Available resource types include:
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Shopping For | Shop for yourself or another person. |
Show Only Pre-Approved | Filter to show only resources you are pre-approved to receive via Eligibility policies. This filter appears only when shopping for groups, Business Roles, Management Roles, and computers. |
Suggest Additional Resources | Filter to show additional resources suggested for you via Eligibility policies. This filter appears only when shopping for groups, Business Roles, and Management Roles. |
Target System | Filters available Application Roles based on the selected Account Store Type and/or Account Store.
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Applications | Filter to show only the groups or roles that can be requested for a specific application. This filter appears only when shopping for groups, Business Roles, and Management Roles. |
Business Domains | Filter available roles by Business Domain. This filter appears only when shopping for Business Roles and Management Roles.  |
Business Functions | Filter available groups and roles by Business Functions. This filter appears only when shopping for groups, Business Roles, and Management Roles.  |
Rights | Filter available roles by external system rights granted to those roles. This filter appears only when shopping for groups, Business Roles, and Management Roles. |
Application Processes | Filters available groups based on the selected process. This filter appears only when shopping for groups. |
Shop by Reference Person | Filters available resources to show only those given to the referenced person. This is useful for quickly requesting access to the same resources of the referenced person. You must be able to view the reference person and have the same eligibility to see that person’s resources. |
Advanced Search | Provides advanced search capabilities to further filter resources. |
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The Manage Access page lets you view your current access, filtered by role type. When you navigate to the page, the default view you see is a grid view with records of your current Business Roles. Each record includes a Details button that you can click to open an Overview pane containing more information about the requested resource. The below image shows the default view of the Manage Access page for a user with one Business Role.
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What can I do on this page?
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