The Chatbot automatically will authorize you regardless of the platform (teams, mobile app, or other platform ) and present you with options Chatbot can do. You can easily click on the option buttons provided to initiate a request.
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Chatbot Authorization Error: "Sorry, authorization failed. |
Image RemovedPlease contact your system administrator regarding your Teams account." If you receive the above error message, please request that your administrator or the IT Department to configure your account to allow you to access the Chatbot from your team's channel. You should be able to access the Chabot after your account is configured correctly by the administrators. More information about the error is provided here. |
You can always type Help in any conversation context that will bring the above screen for you with options.
Image Removed Also, if the bot cannot understand your input in any instance, it will ask you to type the command “help.”
Image AddedExcept for the buttons provided, the bot can also understand relevant text and commands. E.g., if you type “create a person with name nick paul, “the chatbot will initiate the create person workflow and present you with the form to create a person. You can learn more about the commands in the section below.
Image AddedYou can input the command cancelin any conversation context to end a task and request a new operation with the bot. Except for other nifty features, Ask to See Commands will get you answers to common queries at your fingertips without opening the browser.
Help
The bot is always listening to the command “Help, “which will provide a list of options of workflows the bot can execute.
Applicable to Microsoft Teams & EmpowerID Mobile App
Open the Bot.
Type help, and find the list of options that the bot can run for you.
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Logout
Logout command will log out from your current session.
Applicable to Microsoft Teams & EmpowerID Mobile App
Open the Bot.
Type help and click on log out to terminate your session. Alternatively, you can type logout instead of clickingon the Logout button of the session. 
Image RemovedCommandsThe Chatbot can also understand your text inputs and treat it as a command if the text is relevant to the operations it can perform. It’s very easy to use the command, just type the text, and the Chatbot will predict the meaning and execute the workflows/operations. As you can see in the image below, change password command will present you with a form to change the password.
Image AddedThe common type of commands or text supported by Chatbot is provided below.
Operation | Command Examples |
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Change Password | change password change my password change current password
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Create Person | create a new person create a person with name nick paul create a new person with name michael and phone +12345678901 new person jack jill, email jack_jill@gmail.com, phone +0984738291
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Create Shared Credentials | |
Activate a pre-approved group or management role | |
Create vault secret | |
You can easily quit the bot conversation. Quitting a bot will end the context of the current conversation.
| Easy html macro |
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| theme | {"label":"solarized_dark","value":"solarized_dark"} |
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| contentByMode | {"html":"<!doctype html>\r\n<link href=\"https://cdn.jsdelivr.net/npm/bootstrap@5.0.2/dist/css/bootstrap.min.css\" rel=\"stylesheet\" integrity=\"sha384-EVSTQN3/azprG1Anm3QDgpJLIm9Nao0Yz1ztcQTwFspd3yD65VohhpuuCOmLASjC\" crossorigin=\"anonymous\">\r\n<link href=\"https://docs.empowerid.com/new_docs.css\" rel=\"stylesheet\">\r\n<style>\r\n.nav {\r\n border: 1px solid #C1C1C8;\r\n border-style: none none solid none;\r\n padding: 0;\r\n margin: 12px 0 32px;\r\n display: flex;\r\n flex-wrap: nowrap;\r\n overflow: auto;\r\n}\r\n .nav-link {\r\n background: transparent !important;\r\n color: #1D1D21 !important;\r\n}\r\n.nav-link.active {\r\n background: transparent !important;\r\n color: #1D1D21 !important;\r\n border-bottom: 2px solid #1662DD !important;\r\n border-radius: 0px !important;\r\n}\r\n</style>\r\n<script src=\"https://cdn.jsdelivr.net/npm/bootstrap@5.0.2/dist/js/bootstrap.bundle.min.js\" integrity=\"sha384-MrcW6ZMFYlzcLA8Nl+NtUVF0sA7MsXsP1UyJoMp4YLEuNSfAP+JcXn/tWtIaxVXM\" crossorigin=\"anonymous\"></script>\r\n <ul class=\"nav nav-pills mb-3\" id=\"pills-tab\" role=\"tablist\">\r\n <li class=\"nav-item\" role=\"presentation\">\r\n <button class=\"nav-link active\" id=\"pills-first-tab\" data-bs-toggle=\"pill\" data-bs-target=\"#tab1\" type=\"button\" role=\"tab\">Mobile App<>Quit or Cancel</button>\r\n </li>\r\n <li class=\"nav-item\" role=\"presentation\"> \r\n <button class=\"nav-link\" id=\"pills-second-tab\" data-bs-toggle=\"pill\" data-bs-target=\"#tab2\" type=\"button\" role=\"tab\">Web Chat</button>\r\n </li>\r\n \r\n</ul>\r\n<div class=\"tab-content\" id=\"pills-tabContent\">\r\n <div class=\"tab-pane fade show active\" id=\"tab1\" role=\"tabpanel\">\r\n <P>You can use the logout cancel command or the button to end the current session of chat and exit. </p>\r\n \r\n <ol>\r\n<li><b>Type Help</b> to bring the <b>Options</b> Menu</li>\r\n<li><b>Click Quit or Cancel?</b> button to end the current chat.</li><p><img src=\"https://docs.empowerID.com/assets/img/confluence/quit.png\" style=\"padding: 10px;max-height: 300px\"/></p>\r\n<li>You will be redirected to the Select Account screen.</li>\r\n</ol>\r\n </div>\r\n <div class=\"tab-pane fade show\" id=\"tab2\" role=\"tabpanel\">\r\n <P>You can use the logout command to end the current session of chat and exitPlease follow the instructions below or type the cancel command directly to quit a conversation. </p>\r\n \r\n <ol>\r\n<li><b>Type Help</b> to bring the <b>Options</b> Menu</li>\r\n<li><b>Click Quit or Cancel?</b> button to end the current chat.</li><p><img src=\"https://docs.empowerID.com/assets/img/confluence/quit.png\" style=\"padding: 10px;max-height: 300px\"/></p>\r\n<li>You will be redirected to the Select Account screen.<recieve a message <b>\"Ok, Have a nice day!\"</b></li>\r\n</ol>\r\n </div>\r\n </div>\r\n</div>","javascript":"","css":""} |
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