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The EmpowerID Cloud Gateway enables your EmpowerID Cloud tenant to inventory and manage your on-premise systems without requiring ports to be opened on your firewall. The Cloud Gateway is a lightweight client that can be installed on a Windows desktop or server machine in your on-premise network. The Cloud Gateway client then makes a secure and encrypted outbound HTTPS connection to an EmpowerID queue in Azure as a bridge for communication between the EmpowerID Cloud servers and your on-premise network. You can install multiple Cloud Gateways on-premise for fault tolerance and increased performance.

To install the EmpowerID Cloud Gateway

  1. On the remote machine, double-click the EmpowerIDCloudGateway.msi installer file to run it.
  2. In the EmpowerID Cloud Gateway Setup wizard that appears, enter the Host URL to connect with and click Next.

  3. On the Ready to install page, click the Install button. 

  4. When the agent finishes installing, click the Finish button to close the wizard.

  5. An EmpowerID Secure Web Login dialog appears, where you can log into EmpowerID.

To configure and run the Cloud Gateway

  1. Enter your credentials to log into your EmpowerID account. On the success message box that appears, click OK.

  2. The EmpowerID Remote Agent Setup dialog appears automatically, or you can open it from this folder:

    C:\Program Files\TheDotNetFactory\Remote Agent\RemoteAgentConfigurator.exe

  3. If you are not connected, you can click Connect, or you can change the EmpowerID Tenant DNS and click Connect

  4. A dialog appears to let you know that registration is complete.

  5. The EmpowerID Cloud Gateway Setup dialog displays the DNS of the server that you are accessing remotely, a Connected! message, and the name of the remote machine from which you are connecting.

    The Cloud Gateway adds the following values to your registry under
    HKEY_LOCAL_MACHINE > SOFTWARE > TheDotNetFactory > EmpowerID > RemoteAgent
    • ApiKey 
    • ApiPath 
    • ClientID 
    • ServerGUID
    • Thumbprint

To verify that the Cloud Gateway is working

  1. Open Services on the cloud gateway machine.
  2. Locate the EmpowerID Remote Agent Service and start the service.

    On the EmpowerID Server that you are connected to, run the following workflow in your browser (replacing with your server's FQDN) to ping the cloud gateway:
    In the list of agents that appears, select your Cloud Gateway and click Submit.
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    When it completes, this message appears: "The server was pinged."

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