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User Experience - Respond to Business Requests

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EmpowerID routes business requests submitted by users within your organization to you if you are a manager, resource owner, or have been delegated the authority to respond to such requests. This creates a task for you to complete. As a delegated responder, you have the ability to approve or reject business requests or delegate the decision to another authorized person within your organization. 

Respond to business requests

  1. Navigate to the My Tasks App portal for your organization.

  2. In My Tasks, select To Do from the dropdown menu and search for the request you want to respond to.

  3. Click the Pending Item link.


    This opens the Card view for the task. From here, you can view details about the pending request and perform tasks, including:
    (tick) View where the task is in the approval process
    (tick) View any potential functional access that would be granted by the request
    (tick) Delegate the task to other people
    (tick) Approve the request
    (tick) Reject the request

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