User Experience - Respond to Business Requests

In EmpowerID, business requests submitted by users are directed to managers, resource owners, or those delegated with the authority to respond. This generates a task requiring your action. As a delegated responder, you have the capability to approve or reject business requests or delegate the decision-making to another authorized individual within your organization, ensuring a streamlined and efficient approval process.

Respond to business requests

1. Navigate to the My Tasks App portal for your organization.

2. In My Tasks, select To Do from the dropdown menu and search for the request you want to respond to.

3. Click the Pending Item link.
   
   

   Open

   

   
   This opens the Card view for the task. From here, you can view details about the pending request and perform tasks, including:
   View general information about the task, including where the task is in the approval process and functional access that would be granted if approved
   View any potential functional access that would be granted by the request
   View any current delegations associated with the request and delegate the approval to other people
   View any potential risk violations that would occur if the request is approved
   Approve the request
   Reject the request
   
   

   Open

   

    

4. Viewing Risk Violations
   If users submit business requests that