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Install Chatbot

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This tutorial shows how to install the EmpowerID Chatbot for yourself, and access it. Please follow the instructions below to install the bot in Microsoft Teams.

Before You Begin

Please ensure that the chatbot has been deployed, configured and is available for use via the Teams app store. Kindly note that this app is not generally available and must be deployed by the organization in order for it to appear and be installed for use.

Microsoft Teams Installation

You can easily install the Chatbot from the apps catalog of Microsoft Teams, just like any other app.

  1. Launch Microsoft Teams either from your browser or desktop application.

  2. In Teams, click the Apps tab in the left sidebar to open the Apps catalog.

  3. Under the Apps tab, choose the Built for your org category. Look for the EmpowerID Botflow within the list of apps.

  4. Click on the EmpowerID Botflow item to view detailed information about the app.

  5. Click on the 🔽 arrow to reveal customized installation options, or click Add directly.

  6. After installation, access the Chatbot by clicking the "Chat" tab or by typing @botflow in chat or conversations.

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