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Using Security Key Universal 2nd Factor

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If your organization has enabled Security Key Universal 2nd Factor for multi-factor authentication, when logging in you will have the opportunity to authenticate using a certificate that is linked to your security key device as a second factor. If multi-factor authentication is optional for your account, you do not need to use this method. However, if multi-factor authentication using a security key is required, you need to authenticate using your security key before gaining access to your resources.

To use Security Key - Universal 2nd Factor

  1. Log in to your organization's Web portal as you would normally do so.

  2. If multi-factor authentication is optional (or required and you have multiple options available to you) and you want to enable Universal 2nd Factor for your account, select Security Key Universal 2nd Factor and click Submit.



    If Security Key - Universal 2nd Factor is required for your account, you will not see a screen asking you to select a multi-factor option. Instead, you will see a message asking you to insert your security key.

  3. You should see a message asking you to insert your security key.

  4. Make sure your security key is plugged into your computer and then press the button or the gold disk on the key.

    Unless another level of multi-factor authentication is required on your account, you should now be authenticated.

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