Unlocking and Using Approved Credentials

Once a request for a credential is approved, users can unlock it to access applications and perform tasks authorized for that credential. This article demonstrates how to unlock and use approved credentials within EmpowerID.

Prerequisites

A master password is required to unlock the credential. For information on creating a master password, see Creating Master Passwords.

Procedure

Step 1 – Locate the Desired Credential

1. Log in to the IAM Shop portal for your organization.

2. From the Resource Type dropdown, select Credentials.

3. Find the credential you want to unlock and click the Unlock button for the credential.
   
   

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Step 2 – Enter your Master Password

Enter your master password in the prompt and click OK.

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Step 3 – Reveal or Copy Credentials

1. Hover over the User Name, Password, and Notes fields.

2. Click Reveal to view the information, or click Copy to copy the information to your clipboard.