When user accounts need to be reactivated in EmpowerID, you can restore them through the system's recovery process. This article demonstrates how to restore one or more user accounts previously deleted in EmpowerID.
Procedure
On the navbar, expand Identity Administration and click User Accounts.
Select the Deleted Accounts tab and then select the Restore Deleted Account action.
Search for the deleted user account you want to restore, and then check the box beside the record.
Repeat step 3 for each deleted user account you want to restore.
When ready, click Submit.
Click Submit to close the Operation Execution Summary.
Note: Before submitting your changes, you can remove one or more selected user accounts by clicking the Selected icon and then clicking the Remove button beside the accounts you want to remove, as shown in the below image.
