Office 365 Account Store Error

Owned by Pooja Gupta 2 (Unlicensed)
Jun 02, 2021
1 min read

System.Net.WebException: The remote server returned an error: (400) Bad Request.

EmpowerID SupportApril 05, 2021 13:44

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When adding Office 365 as an account store in EmpowerID, either during and upgrade or initial install, the following error may sometimes occur:

 

System.Net.WebException: The remote server returned an error: (400) Bad Request.

at System.Net.WebClient.DownloadDataInternal(Uri address, WebRequest& request)

at System.Net.WebClient.DownloadData(Uri address)

at TheDotNetFactory.Framework.Connectors.Office365.Operations.DeltaOperations.<>c_DisplayClass6.<DifferentialQuery>b_1()

at TheDotNetFactory.Framework.Connectors.Office365.Operations.DeltaOperations.InvokeOperationWithRetry(Action operation)

at TheDotNetFactory.Framework.Connectors.Office365.Operations.DeltaOperations.DifferentialQuery(String resourceSet, String skipToken, ICollection`1 objectClassList, ICollection`1 propertyList, Boolean changesOnly)

at TheDotNetFactory.Framework.Connectors.Office365.Operations.DeltaOperations.ProcessDeltas(String deltaToken, Func`3 processResults, Action`1 nextToken, Boolean...)

 

To correct the issue:

  1. Open the Management Console and browse to

    Configuration Manager -- User Directories -- Account Stores

  1. Select the Office 365 Account Store

  1. In the 

Inventory section, select Re-Inventory

  1. In the 

Reinventory box, select all check boxes and click OK

 

  1. Wait for the next scheduled inventory to run and verify that the error no longer occurs.

**Note**

The default time for account store inventory is ten (10) minutes. 

 

For more information on connecting an Office 365 account store, please visit the EmpowerID Documentation site here: https://docs.empowerid.com/2016/admin/connectingtodirectorysystems/connectingtooffice365.html