Subscribe Users to EmpowerID Alerts

EmpowerID sends alerts via email to all users belonging to the Management Roles specified for those alerts. These alerts and their role recipients include the following:

EmpowerID Security Alerts – These are alerts related to security events. These notifications are sent to all members of the EmpowerID Security Alerts Management Role.
EmpowerID System Notifications – These are alerts related to EmpowerID system events, such as failed jobs. These notifications are sent to all members of the EmpowerID System Alerts Management Role.
Group Membership Change Alerts – These are alerts related to changes in group memberships. These notifications are sent to all members of the Group Membership Change Alerts Management Role.

You can configure who receives these alerts as well as the frequency by which they are received by following the steps outlined in this article.

Frequency configuration only applies to Job Failure notifications only.

To make the changes outlined in this article you need to have the SaaS Admin Management Role.

Subscribe users to EmpowerID Alerts

On the navbar expand Role Management and select Management Roles.
Select the All Roles tab and search for the role that receives the alerts to which you want to subscribe one or more users. For example, if you want to assign users to the system events such as failed jobs, search for EmpowerID System Notifications.
Click the Management Role link for the role.

This directs you to the View One page for the Management Role. View One pages allow to view and manage the objects to which they pertain.
On the View One page for the role, expand the People as Members of Management Role accordion.
Enter the name of the person you want to add to the role in the left search field and then click the tile for that person.
Repeat step 5 for each additional person you want to add to the role.
When ready, click Submit to commit your changes.

Configure Threshold for Sending Job Failure Alert Notifications

On the navbar, expand Infrastructure Admin and select EmpowerID System Settings.
On the EmpowerID System Settings page, search for JobFailureNotificationThresholdIntervalInMinutes.
Click the Edit icon for the setting.
In the Value field, enter the desired number of minutes between notifications and click Save.