Connect to Live PSM Sessions

Owned by Phillip Hanegan
Feb 29, 2024
2 min read

When Access Request policies are configured to allow live snooping, administrators can connect to live PSM sessions and monitor machine activity in real-time. This feature provides the ability to observe what is happening on the machine as needed.

If you are located in a country where the European Union GDPR (General Data Protection Regulation) is enforced, it's important to note that live monitoring and session recording should be turned off, or users should be clearly informed that their session will be recorded, how it will be recorded, and that they have the option to opt-out of such monitoring by not continuing to the session. This is a necessary compliance requirement to ensure user data is protected and handled appropriately under GDPR regulations.

Connect to a live PSM session

  1. On the navbar, expand Privileged Access and click Sessions.

  2. Select the Sessions tab and then search for the session to which you want to connect.

  3. Click the Session Details icon for that session.


    This opens the Priv Session Details page. If a session is live, you will see a Live Session box with a Connect button, as shown below.

     

  4. To join a live session, click the Connect button.

    You should see a new browser tab labeled “Monitoring - *” open. You can now view what is occurring on the machine in real time.

To stop monitoring the session, close the browser tab.