Using the EmpowerID Mobile App

The EmpowerID Mobile App provides multi-factor authentication (MFA) and chatbot help. The authentication feature provides both push and passcode authentication. You can download the app from the Google Play Store and the Apple App Store for Android and iOS, respectively. You can register multiple devices to your EmpowerID account and you can register multiple accounts to the same device.

For instructions on how to use the EmpowerID Mobile App, see the below topics.

Getting Started

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INSTALLING THE EMPOWERID MOBILE APP

Installing the EmpowerID Mobile App

REGISTERING A MOBILE DEVICE

Registering a Mobile Device

SENDING A PUSH NOTIFICATION

Sending a Push Notification

SUBMITTING AN AUTHENTICATION CODE

Submitting an Authentication Code

EDITING THE ACCOUNT NAME

Editing the Account Name

Deleting an Account from the Mobile App

Deleting an Account from the Mobile App