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  1. Login to EmpowerID using your credentials.

  2. When prompted to complete Multifactor Authentication, click the SEND PUSH button.

  3. You should see a notification from EmpowerID on your mobile device.


  4. Open the notification and then touch Approve to complete the authentication request. Touch Decline if you do not recognize the request.

  5. The mobile app notifies you whether your login request was successful.

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Next Steps

Register a mobile device

Send a push notification

Submit an authentication code

View account info

Edit the name of an account

Delete an account from the EmpowerID Mobile Authenticator

Change Password

Forgot your password

Change Language