Using the EmpowerID Mobile Authenticator
The EmpowerID Mobile Authenticator provides multi-factor authentication (MFA) and chatbot help. The authentication feature offers both push and passcode authentication. You can download the app from the Google Play Store and the Apple App Store for Android and iOS, respectively. You can register multiple devices to your EmpowerID account and register multiple accounts to the same device.
For instructions on using the EmpowerID Mobile App, see the below topics.
Getting Started
Installing the EmpowerID Mobile App
Installing the EmpowerID Mobile App
Registering a Mobile Device
Registering a Mobile Device
Sending a Push Notification
Sending a Push Notification
Submitting an Authentication Code
Submitting an Authentication Code
View Account Info
View Account Info
EDIT NAME OF AN ACCOUNT
Edit Name of An Account
Delete an Account
Delete an Account
Change Password
Change Password
Forgot Password
Forgot Password
Change Language
Change Language
Chatbot
Chatbot
Register Additional Mobile Devices
Register Additional Mobile Devices