Using the EmpowerID Mobile Authenticator

The EmpowerID Mobile Authenticator provides multi-factor authentication (MFA) and chatbot help. The authentication feature offers both push and passcode authentication. You can download the app from the Google Play Store and the Apple App Store for Android and iOS, respectively. You can register multiple devices to your EmpowerID account and register multiple accounts to the same device.

For instructions on using the EmpowerID Mobile App, see the below topics.

Getting Started


Installing the EmpowerID Mobile App

Installing the EmpowerID Mobile App

Registering a Mobile Device

Registering a Mobile Device

Sending a Push Notification

Sending a Push Notification

Submitting an Authentication Code

Submitting an Authentication Code

View Account Info

View Account Info

EDIT NAME OF AN ACCOUNT

Edit Name of An Account

Delete an Account

Delete an Account

Change Password

Change Password

Forgot Password

Forgot Password

Change Language

Change Language

Chatbot

Chatbot

Register Additional Mobile Devices

Register Additional Mobile Devices