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The EmpowerID Mobile Authenticator provides multi-factor authentication (MFA) and chatbot help. The authentication feature offers both push and passcode authentication. You can download the app from the Google Play Store and the Apple App Store for Android and iOS, respectively. You can register multiple devices to your EmpowerID account and register multiple accounts to the same device.

For instructions on using the EmpowerID Mobile App, see the below topics.

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Getting Started



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Installing the EmpowerID Mobile App

Installing the EmpowerID Mobile App




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Registering a Mobile Device

Registering a Mobile Device




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Sending a Push Notification

Sending a Push Notification




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Submitting an Authentication Code

Submitting an Authentication Code





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View Account Info

View Account Info




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EDIT NAME OF AN ACCOUNT

Edit Name of An Account




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Delete an Account

Delete an Account




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Change Password

Change Password






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Forgot Password

Forgot Password




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Change Language

Change Language




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Chatbot

Chatbot




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Register Additional Mobile Devices

Register Additional Mobile Devices