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EmpowerID Office 365 connector uses PowerShell to allow organizations to perform administrative tasks in the connected domain, bringing the user, group and mailbox data in their Office 365 system to EmpowerID, where it can be managed and synchronized with data in any connected back-end user directories. Once connected, you can manage this data form EmpowerID in the following ways:

• Account Management

  • Inventory user accounts

  • Create, Update and Delete user accounts (both licensed and unlicensed)

  • Enable and Disable user accounts
    

• Group Management

  • Inventory groups

  • Inventory group memberships

  • Create and Delete groups

  • Add and Remove members to and from groups
    

• Mailbox Management

  • Inventory mailboxes

  • Create and Delete mailboxes

  • Disable and Enable mailboxes
    

• Attribute Flow
  Users in Office 365 are inventoried as accounts in EmpowerID. The below table shows the attribute mappings of Office 365 user attributes to EmpowerID Person attributes.

To create an Office 365 account store in EmpowerID

1. In On the navigation sidebarnavbar, expand Admin > Applications and Directories and then click Account Stores and Systems.

2. On the Account Stores page, click Create Account Store.

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   IL:Create Account Store Screen IL:Create Account Store Screen nopanel true

3. Under System Types, search for Office 365.

4. Click Office 365 (MSOL) to select the type and then click Submit.

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   This opens the Office 365 Settings form, which is where you enter settings needed by EmpowerID to connect to the system.

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5. Enter the following information in the form:

   • Name — Enter a name for your account store.

   • Display Name — Enter a display name for your account store.

   • Fully Qualified Name — Enter the fully qualified name of your Office 365 account as it was originally issued from Microsoft, e.g. myaccount.onmicrosoft.com.

   • User Name — Enter the email address for the Office 365 account EmpowerID is to use to connect to your Office 365. Please note that if EmpowerID needs to create the service principal for making Graph API calls, this account must be a global administrator.

   • Password — Enter the password for the Office 365 account EmpowerID is to use to connect to your Office 365. Please note that if EmpowerID needs to create the service principal for making Graph API calls, this account must be a global administrator.

6. When finished, click Submit to create the account store.

7. EmpowerID creates the account store and the associated resource system. The next step is to configure the attribute flow between the account store and EmpowerID.

Now that the attribute flow has been set, the next steps include configuring the account store and enabling EmpowerID to inventory it.

Configure account store settings

1. On the Account Store and Resource System page, click the Account Store tab and then click the pencil icon to put the account store in edit mode.

   

   
   This opens the edit page for the account store. This page allows you to specify the account proxy used to connect EmpowerID to your Office 365 system as well as how you want EmpowerID to handle the user information it discovers in Office 365 during inventory. Settings that can be edited are described in the table below the image.

   

   
   

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   IL:O365 Account Store Settings IL:O365 Account Store Settings nopanel true

   
   

2. Edit the account store as needed and then click Save to save your changes.

Next, enable the Account Inbox permanent workflow to allow the Account Inbox to provision or join the user accounts in Office 365 to EmpowerID Persons as demonstrated below.