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Respond to Business Requests

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If you are a manager, resource owner or other user delegated the ability to respond to business requests submitted by people within your organization, EmpowerID routes their request to you, creating a task for you to complete. This topic demonstrates how to interact with those tasks from the My Tasks app.   

If your organization has configured EmpowerID for email approvals, you can approve access requests directly from your email client. This is advantageous in situations where you are not logged in to EmpowerID. For more information, see Responding to Email Requests.

Respond to business requests

  1. From the EmpowerID navbar, expand Tasks and Requests and select My Tasks App.

  2. In My Tasks, click My Requests and then select To Do.

  3. In the Request View, click the Pending Item link for the request to which you want to respond.


    This opens the Card view for the task. From here you can view details about the pending request, including:
    (blue star) Where your task is in the approval process
    (blue star) Delegate your task to other people within your organization for approval or rejection
    (blue star) Approve the request
    (blue star) Reject the request

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