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Sonepar Upgrade 2022

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Trying to upgrade Sonepar to version: 7.204.0.0

Client has no idea as to how to proceed as they mention that EmpowerID will complete all the setup and will let us know.

We have the lab credentials where due to their security, we cannot copy paste anything from outside their environment.

We were not having internet access to their server, due to this, we needed to share all the files with them, and they uploaded the files to the required paths and then we proceeded from our end.

Initially, the client did not have any pre-requites installed, which we had to install on the labs provided to us.

We manually took the downloaded the database file on their SQL server.

When we installed EmpowerID, we were getting error “Object Reference ID not set to an instance of an object “, in the configurator.

To resolve this error, we installed the EmpowerID.server.msi file and added to the configurator.

After the configurator was saved successfully, while trying to access their EmpowerID UI, we were getting error “403 Forbidden Access [You do not have permissions to view this directory or page using the credentials that you supplied.]” We granted the account Admin permissions to the server.

Now the latest error we are getting is [500 - Internal server error]. while trying to access the UI.

  • Account has Admin rights on the server.

  • Website URL is reachable via ping.

We found that there are few more pre-requisites pending so we ran the below command:

  • Add-WindowsFeature Web-Server,Web-Basic-Auth,Web-Windows-Auth,Web-Cert-Auth,Web-Url-Auth,Web-Http-Errors,Web-Net-Ext,Web-Net-Ext45,WAS-Process-Model,Web-Dyn-Compression,NET-HTTP-Activation,Web-Mgmt-Console,Web-HTTP-Redirect,Web-Asp-Net45,NET-WCF-HTTP-Activation45,

  • the client provided us internet access to their server to download the above pre-requisites.

  • when we run the above command, we are getting error: Argument not Valid in the PowerShell.

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