Fields | Description |
---|---|
Item Type Action | Choose the Item Type Action. that represents actions to present when a business request is created for the recertification of the item. |
Scope Type | Please select the scope to determine which resource items the flow item will target. |
Item Collection Filter | Provide a SQL Where clause to filter the items returned by the scope type. This where clause will be appended to the Item collection Query of the Scope Type. |
Threshold Item Count | You can set a threshold to define the limit for the number of business request items to be created. Suppose the number of business request items exceeds the threshold or the specified limit. In that case, the business request item generation will be considered an "Over Threshold Switch" item type request. |
Over Threshold Switch to Item | When the number of business items exceeds the previously specified threshold count, the system will create an item based on the "Over Threshold Switch to Item" setting instead of generating business request items. Usually, this item will be a bulk action item, such as deleting all management roles and group memberships or removing all SAP group memberships. |
Name | Provide a unique and descriptive identifier for the. |
Display Name | Please provide a user-friendly label or "Display Name" that appears in the application's user interface representing the flow item. |
Description | Please provide a brief explanation of the flow item. |
Fulfillment WF JSON | Please provide a JSON containing custom data to pass on to the fulfillment workflow. This may include information such as ServiceNow ticket numbers or target persons. |
Fields | Description |
---|---|
Item Type | Please select the Item Type. |
Name | Provide a unique and descriptive identifier for the Item Type. |
Display Name | Please provide a user-friendly label or "Display Name" that appears in the application's user interface. |
Locale Key Unique Name | Provide the locale key for the name. |
Usage Description | Please provide a brief explanation of the item type action. |
Locale Key for Description | Provide the locale key name for the description. |
Approval Fulfillment WF | Please choose a fulfillment workflow for approval. This workflow will handle all necessary actions once the business request item is approved. |
Rejection Fulfillment WF | Please select a workflow to execute when the business request item is not approved. |
Fulfillment Delay | Please indicate the delay in hours for the fulfillment workflow to run upon approval or rejection. |
Approval Policy | Select the approval policy for the item type. You are defining when there is a JIT recertification Business Request with one or more resource items; approval Flow policies manage the necessary approval steps before granting access. |
Category For External ITSM | Please provide the category for external ITSM. |
ByPassGlobal Approval | This setting is selected by default, which specifies whether the system should bypass the global approval policy. |