Fields | Description |
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Item Type Action | Choose the Item Type Action that represent actions to present when a business request is created for the recertification of the item. |
Scope Type | Please select the scope that will determine which resource items the flow item will target. |
Item Collection Filter | Provide a SQL Where clause to filter the items returned by the scope type. This where clause will be appended to the Item collection Query of the Scope Type. |
Threshold Item Count | Specify the threshold number of business request items for the selected action item type. Once the threshold is passed, the item will move to an "Over Threshold Switch" item type request. |
Over Threshold Switch to Item |
|
Name | Provide a unique and descriptive identifier for the. |
Display Name | Please provide a user-friendly label or "Display Name" that appears in the application's user interface representing the flow item. |
Description | Please provide a brief explanation of the flow item. |
Fullfillment WF JSON | When passing custom data to the fulfillment workflow, provide it in JSON format. This can include information such as ServiceNow ticket numbers or target person. |
Fields | Description |
---|---|
Item Type | Please select the type of item to which you would like to link the actions. |
Name | Provide a unique and descriptive identifier for the Item Type. |
Display Name | Please provide a user-friendly label or "Display Name" that appears in the application's user interface. |
Locale Key Unique Name | Provide the locale key for the name. |
Usage Description | Please provide a brief explanation of the item type action. |
Locale Key for Description | Provide the locale key name for the description. |
Approval Fulfillment WF | Please choose a fulfillment workflow for approval. This workflow will handle all necessary actions once the business request item is approved. |
Rejection Fulfillment WF | Please select a workflow to execute when the business request item is not approved. |
Fullfillment Delay | Please indicate the delay in hours for the fulfillment workflow to run upon approval or rejection. |
Approval Policy | Select the approval policy for the item type. You are defining when there is a JIT recertification Business Request with one or more resource items, Approval Flow policies manage the necessary approval steps before granting access. |
Category For External ITSM | Please provide the category for external ITSM. |
ByPassGlobal Approval | This setting is selected by default which specifies whether the system should bypass the global approval policy. |