Create User Accounts

This topic demonstrates how to manually create user accounts in EmpowerID by creating a user account in a connected account directory (known as an account store in EmpowerID).

Create user accounts

1. On the navbar, expand Identity Administration and select User Accounts.

2. Click the Create User (Person Optional) action.
   
   

   Open

   

   
   This opens the Create User form, which contains a number of tabs with fields for adding user account properties or attributes.
   
   

   Open

   

    

3. In the General tab of the Create User form, enter the following information:

   • Account Creation Location – Select the directory in which to create the account

   • Usage Type – Select the type of account

     • Personal Standard – A Personal Standard account is a basic user account owned by a person for performing everyday tasks. This is the default account type.

     • Personal Privileged – A Personal Privileged account is a highly privileged user account owned by a person.

     • Application – An Application account is an account used by applications to access databases or other applications.

     • Contact – A Contact account is an account that is used as an email contact.

     • Emergency – An Emergency account is a "break glass" usage account.

     • Service – Service accounts are special types of accounts that can be used.

     • Shared Mailbox – A Shared Mailbox account is a disabled user account required for room, equipment or shared mailboxes.

     • Shared Privileged – A Shared Privileged account is a non-personal account shared by administrative users.

     • Test User – A Test User account is an account used for testing purposes.

   • Location – Visibility of this field depends on the type of directory selected for the account creation location; if visible, search for and select the appropriate location

   • First Name – First name of the user

   • Last Name – Last name of the user

   • Display Name – Display name of the user

   • Logon Name – Logon name of the user

   • UPN Suffix – Visibility of this field depends on the type of directory selected for the account creation location; if visible, the value should reflect the directory location selected for the user

   • Country – Country of the user (Optional)

   • Comments or Justification – Enter any appropriate comments (Optional)

   • Join Account to an Existing Person – Optional; to join the account to an existing person, search for and select that person.

   • Create a new Person object – Optional; select this option to create a new EmpowerID Person as the owner of the user account.

   • Select a Role and Location – Visibility of this field depends on whether you are creating a new EmpowerID Person as the owner of the user account. If visible, click the Select a Role and Location link and then search for and select the appropriate Business Role and Location for the person. All people must belong to a role and location.
     
     

      

   • User Personal Email to Notify – Visibility of this field depends on whether you are creating a new EmpowerID Person as the owner of the account. If visible, enter an email address for EmpowerID to send a welcome email. (Optional)

   • Allow me to enter a password – Select to enter a password for the user (Optional)

   • Password – Visibility of this field depends on whether you have selected Allow me to enter a password. If visible, enter the password for the user

   • Confirm Password – Visibility of this field depends on whether you have selected Allow me to enter a password. If visible, enter the password for the user

   • Disabled – Select to disable the account upon creation (Optional)

   • Allow Join – Allows the account to be joined to an existing Person; selected by default

   • Allow Provision – Allows a new Person to be provisioned from the user account; selected by default

   • Enable Sync Password – Allows password changes occurring in EmpowerID to be synced to the external directory

   • Do Not Allow Delete – Select to prevent the user account from being deleted in the EmpowerID UI (Optional)

4. Optionally, click the Address tab and fill in the appropriate information as needed.

5. Optionally, click the Personal tab and fill in the appropriate information as needed.

6. When ready, click Save.
   
   

    

7. You should see a successful execution summary message. In the below example, the message states the account and corresponding person (account owner in EmpowerID) was created. You will not see a message about a person if that option was not selected when creating the user account.