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Creating Mailboxes

Owned by Phillip Hanegan
Aug 21, 2023
1 min read

This topic demonstrates how to provision an Exchange mailbox for user accounts currently without one in EmpowerID.

Prerequisites

EmpowerID must be connected to an Active Directory domain with an Exchange organization that is connected to EmpowerID as a resource system. For more information see Connect to Active Directory and Configuring Exchange Management.

To create a user mailbox

  1. On the navbar, expand Object Administration and select Mailboxes.

  2. From the Actions pane, click the Create Mailbox for Existing User action.

     

  3. In the Users Without Mailboxes lookup that appears, search for the user for whom you want to create a mailbox and click the record for that user to select it.

     

  4. Click Submit. 

  5. Click OK to close the Operation Execution Summary.