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Deployment & Configuration of EID Chatbot

We will explore the deployment of the bot microservice in this section. This deployment installs various resources and configures them to make the Bot work. EmpowerID Bot is offered as a SaaS solution. However, customers can deploy and install the Bot in their private cloud environment.  This series of docs will provide you with details of each step involved in deploying bot service and configuring the bot for different channels.


Getting Started



Prerequisite

Prerequisite: Before an organization’s Azure AD users can use Chatbot from channels like MS-Teams, administrators will have to make sure the following things have been done along with the deployment steps below.

  • Users from the organization's Azure AD tenant must be inventoried into EmpowerID. Please find details about Azure AD inventory here /wiki/spaces/EAGV23R3/pages/3160945135
  • Inventoried Azure AD accounts must be linked to an EmpowerID person object.
  • EmpowerID person object should be assigned the “EmpowerID Chat Bot Access” management role. Details about the management role required is provided in Grant Access to Chatbot.

Any accounts not inventoried into EmpowerID or failing any requirements mentioned above will receive an error message "Sorry, authorization failed. Please contact your system administrator regarding your Teams account.” when they try to access the Chatbot.



Set Up App Service

Set up App Service

Set up Azure Cache for Redis

Set up Azure Cache for Redis

Set up the Cosmos DB

Set up the Cosmos DB

Setting up the Vault

Setting up the Vault

Setting up the Microsoft App ID

Setting up the Microsoft App ID

Verify Configurations & Publish the Bot Microservice to Azure

Verify Configurations & Publish Bot Microservice

Setting up the Bot Channels Registration

Setting up the Bot Channels Registration

Provisioning a Bot Tenant

Provisioning a Bot Tenant

Configuring the Ask to See Commands

Configuring the Ask to See Commands