Configure Approval Steps

Approval Flow policies effectively manage the process of granting user access to an organization's resources. These policies comprise sequential Approval Flow Steps, which are assigned to designated approvers responsible for handling user access requests, also known as "Business Requests." Submitted via the IAM Shop, these requests may include multiple resource items. During an Approval Flow Step, approvers have the option to approve or reject individual items or entire requests when "Item Level Approval" is enabled. Rejected items are terminated and do not proceed to subsequent approval levels. The number of steps in Approval Flow policies can be tailored to an organization's needs.

This article demonstrates how to configure Approval Flow Steps by creating a simple step with an Approver Resolver Rule that requires manager approval for a request.

Create and Configure an Approval Flow Step

1. On the navbar, expand IT Shop and click Approval Flow Policies.

2. On the Find Approval Flow Policy page, select the Approval Flow Steps tab and then click the Add button on the grid header.

3. Enter something similar to Initiator Manager in the Name and Display Name fields and click then Save.
   
   

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4. After EmpowerID saves the step, search for the Step you just created and click the Name link for it.
   
   

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5. Expand the Approver Resolver Rules accordion and click the Add button.
   
   

    

6. For Approver Resolver Type, select Initiator Manager and click Save.
   
   

    

7. Click Submit.

Create Approval Flow policies

Test Approval Flow policies