Searching the IT Shop
When you need access to a particular resource, such as membership in a group, you use the IT Shop to do so. The IT Shop provides a number of simple and search parameters that allow you to narrow your search to specific resources. The below table describes these search features by resource type.
Please note that a resource must be published to the IT Shop before you can search for it. If you cannot find a specific resource, most likely it has not been published to the IT shop.
Resource Type | Basic Search Parameters | Advanced Search Parameters |
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Application | Display Name — Enter any number of characters in the application display name. The more characters used, the more specific the search results. Description — Enter any number of characters in the application description. The more characters used, the more specific the search results. | Combine the basic search parameters to further narrow search results. Combining search parameters filters results by each parameter, returning only objects meeting the condition imposed by the combined parameters. 
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Business Role | Display Name — Enter any number of characters in the Business Role display name. The more characters used, the more specific the search results. | Business Role and Location trees — Allow you to search for and select a specific Business Role and Location combination. 
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Computer | Friendly Name (Display Name) — Enter any number of characters in the computer display name. The more characters used, the more specific the search results. Description — Enter any number of characters in the computer description. The more characters used, the more specific the search results. Type — Enter any number of characters for the computer type. Examples include, linux, windows workstation, server, etc. The more characters used, the more specific the search results. | Combine the basic search parameters to further narrow search results. Combining search parameters filters results by each parameter, returning only objects meeting the condition imposed by the combined parameters. In addition to the simple search parameters, the following parameters are included with advanced searching: Owner — Allows you to filter searches by computer owner. Reference — Allows you to filter search results to show only those computers that the referenced person has access to. DNS Host Name — Allows you to filter searches by the computer’s DNS Host Name.
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Exchange Mailbox | First Name — Enter any number of characters for the first name of the mailbox, such as Shel or Sheldon. The more characters used, the more specific the search results. Last Name — Enter any number of characters for the last name of the mailbox, such as Del or Delgado. The more characters used, the more specific the search results. Display Name — Enter any number of characters for the display name of the mailbox. The more characters used, the more specific the search results. email — Enter any number of characters for the email address of the mailbox, such as sdelgado. The more characters used, the more specific the search results. Mailbox Type — Enter any number of characters for the mailbox type, such as user or room. The more characters used, the more specific the search results. | Combine the basic search parameters to further narrow search results. Combining search parameters filters results by each parameter, returning only objects meeting the condition imposed by the combined parameters. In addition to the simple search parameters, the following parameters are included with advanced searching: Owner — Allows you to filter searches by mailbox owner. Reference — Allows you to filter search results to show only those mailboxes that the referenced person has access to.
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Group | Display Name — Enter any number of characters for the display name of the group. The more characters used, the more specific the search results. Logon Name — Enter any number of characters for the logon name of the group. The more characters used, the more specific the search results. Description — Enter any number of characters for the description of the group. The more characters used, the more specific the search results. | Combine the basic search parameters to further narrow search results. Combining search parameters filters results by each parameter, returning only objects meeting the condition imposed by the combined parameters. In addition to the simple search parameters, the following parameters are included with advanced searching: Owner — Allows you to filter searches by group owner. Reference — Allows you to filter search results to show only those groups that the referenced person has access to. |
Management Role | Display Name — Enter any number of characters for the display name of the role. The more characters used, the more specific the search results. Description — Enter any number of characters for the description of the role. The more characters used, the more specific the search results. Role Type — Enter any number of characters for the role type. The more characters used, the more specific the search results. | Combine the basic search parameters to further narrow search results. Combining search parameters filters results by each parameter, returning only objects meeting the condition imposed by the combined parameters. In addition to the simple search parameters, the following parameters are included with advanced searching: Owner — Allows you to filter searches by Management Role owner. Reference — Allows you to filter search results to show only those Management Roles that the referenced person has access to. |
Shared Credential | Display Name — Enter any number of characters for the display name of the shared credential. The more characters used, the more specific the search results. Description — Enter any number of characters for the description of the shared credential description. The more characters used, the more specific the search results. | Combine the basic search parameters to further narrow search results. Combining search parameters filters results by each parameter, returning only objects meeting the condition imposed by the combined parameters.
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Shared Folder | Display Name — Enter any number of characters for the display name of the shared credential. The more characters used, the more specific the search results. Share Name — Enter any number of characters for the display name of the shared credential. The more characters used, the more specific the search results. Description — Enter any number of characters for the description of the shared credential description. The more characters used, the more specific the search results. | Combine the basic search parameters to further narrow search results. Combining search parameters filters results by each parameter, returning only objects meeting the condition imposed by the combined parameters. In addition to the simple search parameters, the following parameters are included with advanced searching: Owner — Allows you to filter searches by shared folder owner. Reference — Allows you to filter search results to show only those shared folders that the referenced person has access to.
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SharePoint Web Site | Name — Enter any number of characters for the name of the site. The more characters used, the more specific the search results. URL — Enter any number of characters for the URL of the site. The more characters used, the more specific the search results. Parent Site — Enter any number of characters for the parent of the site. The more characters used, the more specific the search results. | Combine the basic search parameters to further narrow search results. Combining search parameters filters results by each parameter, returning only objects meeting the condition imposed by the combined parameters.
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Tagged Searches
In addition to the basic and advanced search options, you can also search by any tags added to resources within your organization. For example, if you want to request membership in a Management Role that sends notifications to each member when changes in group membership occur, you can select Notifications as the tag and then further refine results using one or more Advanced search parameters.
The more tags selected, the more refined the searches become.