Using EmpowerID One-Time Passwords
If your organization has enabled EmpowerID One Time Passwords for multi-factor authentication, when logging in you will have the opportunity to authenticate using this method as a second factor. If multi-factor authentication is optional for your account, you do not need to use this method.
How to use EmpowerID One Time Passwords
Log in to your organization's Web portal as you would normally do so.
If multi-factor authentication is optional (or required and you have multiple options available to you) and you want to enable One Time Passwords for your account, select EmpowerID One Time Password and click Submit.
The MFA options available to you depends on your administrator. You may see more or fewer options than shown below.
You should see a message asking you to select a verification code delivery method.Select your delivery method, enter the information for that method and then click Send. For example, if you want to have your verification code sent by SMS enter the appropriate mobile phone number.
After you receive the code, enter it in the Enter Verification Code field and then click Verify.
If you entered the code correctly, and another level of multi-factor authentication is not required on your account, you should be authenticated. The next time you log in to the portal, you will be asked to verify your identity with a verification code.
