Create Flow Items

After creating a Flow Definition that represents the business process you want to automate with a No Code Flow, the next step is to create Flow Items for each action you want to occur within that flow. Using off-boarding as an example, actions could include disabling accounts, removing individuals from organizational groups, archiving emails, revoking access to company resources, and terminating their EmpowerID Person object within a specified timeframe. In this article, we will create a Flow Item that disables a user’s EmpowerID Person account and add the Flow Item to the Flow Definition created earlier.

Procedure

Step 1 – Create a Flow Item

Navigate to the Find Business Request Flow page by expanding Low Code/No Code Workflow and clicking No Code Flows.
Select the Flow Items (Activities) tab and click the New Flow Item button.
Enter the details for the Flow Item.

Field	Purpose	Example

Field	Purpose	Example
Item Type Action	Specifies the action that should occur when the Flow Item executes.	Disable Person
Scope Type (How to Get Items)	Specifies the resource type parameters for the Flow Item.	Person Resource
Item Collection Filter	Optional
Threshold Item Count	This setting specifies the maximum number of items the system can process using the default policies associated with the Flow Item. If the number is greater, the system will process Flow Item objects in accordance with the policy specified in the Over Threshold Switch to Item setting.	200
Over Threshold Switch to Item	Optional: Specifies the policy the system will use to process Flow Item objects if the number of items surpasses the number specified in the Threshold Item Count setting.	Email Manager
Name	Identifies the Flow Item within the system.	Person Disable
Display Name	Provides a user-friendly name of the Flow Item in the EmpowerID UI.	Disable Person
Description	Provides a brief characterization to explain the Flow Item’s function.	Disables user’s EmpowerID Person accounts.
Fulfillment WF JSON	Optional input to incorporate JSON into the fulfillment workflow for customized workflow automation processes.
Is Shipping Data	For EmpowerID internal use; leave deselected.

Save the Flow Item.
Repeat the above steps to create any other Flow Items needed.

Step 2 – Add Your Flow Items to the Flow Definition

Select the Flow Definitions tab on the Find Business Request Flow page and search for the Flow Definition you created earlier.
Click the Name link for the definition.

This directs your browser to the View One page for the Flow Definition. View One pages are designed to facilitate the viewing and management of their corresponding objects in EmpowerID.
Click the Add New button in the Flow Items and Sequence accordion.
Enter the following information in the dialog to add the Flow Item created above to the definition:
- Run This Flow Item – Select the Flow Item created above
- Start After X Hours – Specify the number of hours the system should take after detecting the Flow Event trigger before executing the Flow Item.
- Depends on Item – If the Flow Definition contains a Flow Item that needs to be executed before this item, specify it here.
- Override Approval Policy (Optional) – This optional setting allows you to select a different Approval Policy other than the one specified for the Item Type Action set on the Flow Item. For example, if the Item Type Action is “PersonDisable” and the Approval Policy for the action requires three approvals before the system fulfills it, you can override this and select an Approval Policy that requires fewer or no approvals.
- Fulfillment WF JSON – This optional setting allows you to add JSON for custom configuration.
Click Save.
Repeat the above steps to add other Flow Items to the definition as needed. Remember that when adding multiple items to a definition, the system will process the items in the order in which they were added.

Now that you have created and added the Flow Items to the definition, the last step is to create the appropriate Flow Policy for your No Code Flow.