Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Info

Please note that you need to be eligible for a resource to shop for it. If you cannot find a specific resource, most likely you are not eligible for it.

...

Procedure

  1. Navigate to the IAM Shop portal for your organization.

  2. In the IAM Shop, select the appropriate resource type from the Resource Type dropdown and search for the specific resource belonging to that type. For example, if you want to request membership in a group with a Logon Name of DTG, you select Groups and then search for DTG.

    Image RemovedImage Added

  3. Click Request Access.

    Image Removed Insert excerptIL:IAM Shop SnippetsIL:IAM Shop SnippetsnamePreapproved Button NotenopaneltrueImage Added

Panel
panelIconIdatlassian-check_mark
panelIcon:check_mark:
bgColor#E3FCEF
  1. If you see an Activate button instead of the Request Access button, you are preapproved for the requested item. If so, simply click the Activate button to access the requested resource.

    Image Added

  1. Review the information on the

...

  1. modal that opens.

  2. If you wish to request temporary access, toggle Set Duration and set the start and end dates and times as needed.

...

  1. Image Added

  2. When ready, click Add to Cart.

...

  1. Image Added

  2. When ready to submit your request, click the Cart icon at the top of the page.

  3. In the open cart, select a reason for the request or optionally enter a comment.

  4. Click Evaluate Request. This checks to see if your request could cause a risk violation.

...

  1. Image Added

  2. If one or more risk violations are detected, they appear in your cart, as shown in the below example.

...

  1. Image Added


    You can view more details about a risk by hovering over it. This allows you to see the Risk Type and the granted functions causing the violation.

...

  1. Image Added

  2. If risk violations are detected, and you wish to continue, select I acknowledge these violations and wish to request access.

    Insert excerpt
    IL:Callouts
    IL:Callouts
    nameITShop-RemoveItemFromCart
    nopaneltrue

  3. Enter a Business Request Name. This allows you and people who can approve your request know what the request is about. For example, if you are requesting membership in a group, the Business Request Name could be “<Your Name> <Group Name> Membership Request.”

...

  1. Image Added

  2. Enter a Due Date and a Comment if needed.

  3. When ready, click Submit to submit your request.

  4. Once successfully submitted, a window appears stating that the cart was successfully submitted with a link to track the status of the request.

...

  1. Image Added


    Clicking the link directs your browser to the My Requests page of the My Tasks application with the Overview card for the request open. The card allows you to view details about your request and the number of approvals needed for it to be granted.

...

  1. Image Added

Insert excerpt
IL:External Stylesheet
IL:External Stylesheet
nopaneltrue

Macrosuite divider macro
dividerIcon
dividerWidth80
dividerTypetext
dividerWeight1
labelPositionmiddle
textAlignmentcenter
iconColor#000000
fontSizemedium
textRelated
textColor#000000
dividerIcon
dividerColor#000000

View the status of your requests

...