Assigning Mailbox Access Managers

Access Managers in EmpowerID are resource owners who have the authority to approve access requests for the resources they manage, in accordance with the configured approval policies.

This guide explains how to assign an Access Manager to an Exchange Mailbox.

Prerequisites

Before you can create a mailbox, the following conditions must be met:

• Active Directory Connection: EmpowerID must be connected to an Active Directory domain with an Exchange organization. This connection is essential for EmpowerID to manage user accounts and mailboxes.

• Exchange Organization as a Resource System: The Exchange organization must be connected to EmpowerID as a resource system. This setup allows EmpowerID to provision and manage mailboxes within the Exchange environment.

See the Connect to Active Directory and Configure Exchange Management articles for detailed instructions on meeting these prerequisites.

Once these prerequisites are fulfilled, you can create the mailbox outlined in this topic.

Procedure

1. Use the global search to locate the target mailbox and click the tile for it.
   
   

   Open

   

   
   This action opens the mailbox's View page. View pages are designed to facilitate the viewing and management of the corresponding objects in EmpowerID.
   
   

   Open

   

   
   
   

2. Expand the Access Managers (RBAC Owners) accordion on the View page.

3. In the left search field, enter the name of the person you want to make an access manager and then click the tile for that person.
   
   

    

4. As needed, repeat step 3 to add any additional access managers.

5. When ready, click Submit.