Deleting Mailboxes

This article provides step-by-step instructions on how to delete an Exchange mailbox within EmpowerID. By following the procedures outlined here, you will learn how to safely and effectively remove an Exchange mailbox from the EmpowerID system, ensuring that all associated access and permissions are properly handled.

Procedure

1. On the navbar, expand Object Administration and select Mailboxes.

2. Search for the mailbox you want to delete and click the record for that mailbox to display a list of contextual actions that can be executed against it.
   
   
   

   Open

   

   
   
   
   

3. Click the Delete Mailbox action link.
   
   
   

   Open

   

   
   
   
   

4. Click Yes to confirm you want to delete the mailbox and then click OK to close the Operation Execution Summary.

To verify that the mailbox was deleted in EmpowerID

1. From the Navigation Sidebar, expand System Logs and click Audit Log.

2. From the Audit Log tab of Change Manager, search for Delete Mailbox:<The mailbox you deleted>.
   
   You should see a record for the Delete Mailbox action appear in the grid.