Changing Master Passwords

Users can change their master password at any time, provided they remember their current master password. If they do not remember it, they will need to reset the password, resulting in losing all stored passwords.

Procedure to Change a Master Password

To change your master password in EmpowerID, follow these steps:

  1. Access Your Profile
    Click your user name in the EmpowerID Web application and select View Profile from the dropdown menu.

     

  2. Navigate to Privileged Access
    Click the Privileged Access tab on your profile page and expand the Secrets section.

  3. Change Your Master Password
    Click Change Master Password to begin the process.

     

  4. Enter Password Information
    In the dialog that appears, enter the following details:

    • Current Password: Enter your current master password.

    • Password: Enter your new master password.

    • Confirm Password: Re-enter your new master password to confirm.

  5. Save the New Password
    Click OK to save your new master password.

Once completed, the new master password will be set, and users can use it for any future operations requiring access to their encrypted data, such as viewing passwords, secrets, or checking out credentials.