Changing Your Master Password

Owned by Phillip Hanegan
Last updated: Jan 21, 2020

The master password is used to protect privileged access features in EmpowerID. For example, you need one in order to see a list of shared credentials in the Privileged Application Launcher. Once you create a master password, you can change it at any time.  

You can change your master password so long as you know your current master password. If you cannot remember your master password, you will have to reset it.

To change your master password

  1. In the navigation sidebar, expand Privileged Access, select Request Access, and click the Secrets tab.

  2. In the Actions pane to the right, click Change Master Password.



  3. In the dialog that appears, in the first box, enter your current master password.



  4. In the Password and Confirm Password fields, enter your new master password, which must be different from your EmpowerID Person password.
  5. Click OK to save the new password.