Create User Accounts for People

This article explains how to create user accounts in external directories for individuals who already exist as EmpowerID people. The process involves navigating to the People page, launching the workflow, and completing the necessary fields on the form.

Procedure

Step 1: Initiate the workflow

  1. On the navbar, expand Identity Administration and click People.

  2. In the Actions pane of the Find Person page, click the Create User (Person Optional) action.


    This opens the Create User form, which contains several tabs with fields for setting user account attributes or properties.

Step 2: Complete the General tab

  1. Account Creation Location: Select the account store where the account will be created.

  2. Account Type: Choose the type of account. The default is Personal Standard.

  3. Location: Search for and select the location within the account store where the account will be created.

  4. First Name: Enter the user’s first name.

  5. Last Name: Enter the user’s last name.

  6. Display Name: Enter the display name for the account.

  7. Logon Name: Enter the logon name for the account.

  8. UPN Suffix: Select the appropriate UPN suffix.

  9. Country: Choose the user’s country from the drop-down list.

  10. Join Account to an Existing Person: Enable this option to link the account to an existing EmpowerID person.

  11. Account Owner: Search for the name of the person to whom the account will belong and select the correct person from the search results.

     

  12. Security Settings: In the Security section, select any settings you want to apply to the account. By default, Allow Join and Allow Provision are selected, which allows EmpowerID to:

    • Join the account to a matching EmpowerID Person.

    • Provision a new Person if none exists.

       

    When creating a user account for an existing person, EmpowerID links the user account to the person and syncs attributes according to the Attribute Flow Rules set for the account store.

Step 3: Complete the Optional Tabs

  1. Address Tab (Optional): Click the Address tab and fill in any address information for the user account. This step is optional.

  2. Personal Tab (Optional): Click the Personal tab to enter personal details such as phone number, email, or other information. This section is not required for account creation.

Step 4: Save the user account

  1. Once you have filled out the required fields in the General tab and any optional fields in the Address or Personal tabs, click Save.

  2. After saving, the account’s View page will appear, allowing you to review and manage the newly created account.

Step 5: Review the created user account

  1. On the View page, you can review the details of the newly created account.

  2. One key attribute to review is the EmpowerID Logon attribute. This attribute points to the logon name of the account's EmpowerID Person. If this attribute is empty, the account is not currently associated with an EmpowerID Person.