Create Flow Events

Flow Events are triggers that start the automation pipeline. When an event occurs in the system, it is added to the Flow Event Inbox, where it waits to be processed by Flow Policies. EmpowerID includes 18 default shipping Flow Events for common identity lifecycle and security scenarios. Organizations can create custom Flow Events to extend automation to organization-specific scenarios or external system integrations.

This article demonstrates how to create a custom Flow Event.

When to Create Custom Flow Events

Create custom Flow Events to:

• Integrate with external systems — Trigger workflows based on events from HR systems, ticketing systems, or other external sources

• Support organization-specific scenarios — Define triggers unique to your business processes that don't match default events

• Extend automation capabilities — Build workflows for scenarios beyond the 18 default shipping events

After creating a custom Flow Event, create Flow Policies that reference the event to define which Flow Definitions execute when the event occurs.

Create a Flow Event

1. Navigate to Low Code/No Code Workflow > No Code Flows.

2. From the Flow Events tab, click the Add button (plus sign).
   
   

   Open

   

    

   This opens the form for creating a new Flow Event.
   
   

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3. Enter the details for the Flow Event:

4. Click Save.

Next Steps

After creating custom Flow Events, create Flow Policies to connect the events to Flow Definitions. Flow Policies determine which workflows execute when the event occurs based on scope criteria.