Use FIDO Authentication with Passkeys

If your organization has enabled FIDO Authentication with Passkeys for multi-factor authentication and you have registered a FIDO2 security key with EmpowerID, when logging in you will have the opportunity to authenticate using a token generated by a FIDO2 key as a second factor. If multi-factor authentication is optional for your account, you do not need to use this method. However, if multi-factor authentication using a security key is required, you need to authenticate using your security key before gaining access to your resources.

To use FIDO Authentication with Passkeys

1. Log in to your organization's Web portal as you normally do.

2. If multi-factor authentication is optional (or required, and you have multiple options available) and you want to enable FIDO Authentication with Passkeys for your account, select FIDO2 WebAuthn and click Submit.

   
   
   
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   If FIDO2 WebAuthn is required for your account, you will not see a screen asking you to select a multi-factor option. Instead, you will see a message asking you to insert your security key.
   
   

3. If this is the first time logging in using this method, you will see a message asking you to insert your security key and give the device a name.
   
   

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4. Ensure your security key is plugged into your computer, enter a Device Name, and click Proceed.

5. Select an authentication method from Windows Security and click OK. You may not see all the choices below.
   
   

   
   
   

6. Wait for the device to be authenticated.
   
   

   
   Unless another level of multi-factor authentication is required on your account, you should now be authenticated.